Refunds

Refund Policy

Tickets

Tickets are not refundable. However, if there are exceptional circumstances:

  • please use our Contact Us page and select Tickets as the topic ; or
  • call our toll free number (855) 868-7333 and select option 1.

We will review your request and may refund you at our discretion.

Memberships

Memberships are not refundable. Again, if there are exceptional circumstances:

  • please use our Contact Us page and select Memberships as the topic; or
  • call our toll free number (855) 868-7333 and select option 2.

We will review your request and may refund you at our discretion.

Please note that we are a volunteer run organization and do not have full time staff. Though we strive to respond to all queries in a timely manner, there may be a delay.