Refunds

Refund Policy

Tickets

VJS has a no Refund Policy.  

However, if you present your unused tickets at the door on gig night, we will attempt to sell them on your behalf after all other VJS tickets have been sold. 

If there are exceptional circumstances:

  • please use our Contact Us page and select Tickets as the topic ; or
  • call our toll free number (855) 868-7333 and select option 1.

We will review your request and may refund you at our discretion.

Memberships

Memberships are not refundable. Again, if there are exceptional circumstances:

  • please use our Contact Us page and select Memberships as the topic; or
  • call our toll free number (855) 868-7333 and select option 2.

We will review your request and may refund you at our discretion.

Please note that we are a volunteer run organization and do not have full time staff. Though we strive to respond to all queries in a timely manner, there may be a delay.